SEB Business wanted to improve the sales of Home Loan product and made decision to start with website review.
To accomplish this task website review was requested, to identify potential bottlenecks and propose solutions with next steps.
Expert review method with cognitive walkthrough and heuristic evaluation techniques was chosen to assess Home Loan websites usability and provide suggestions for improvements.
#expertreview #usabilitytesting #heuristicevaluation #Nielsen’sheuristics
